Shipping & Returns

South Africa (ZAR): Standard shipping R75. Free shipping on orders over R800.

Australia (AUD): Standard shipping A$12. Free shipping on orders over A$100.

Orders are processed within 1-2 business days. Delivery typically takes 3-7 business days depending on your location.

A tracking number will be provided once your order has been dispatched.

We accept returns within 14 days of delivery for unopened and unused products in their original packaging.

To initiate a return, please contact us at hello@sillageparfums.shop with your order number.

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Refunds will be processed within 5-10 business days after we receive the returned item.